Reporting bugs and issues.
Report all issues to the RetroDECK via the functions below including emulator related issues as we are putting our own framework on top of the emulators. So what looks like a emulator issue could sometimes be a framework issue.
Do not report any emulator related issues to the emulator developers directly and their support channels.
If it is a emulator bug and the RetroDECK Team believes it to be a real issue from a upstream emulator that has not been reported, the RetroDECK Team will then report and discuss it directly with the emulator developers.
Before you report:
- Check Github issues on reported issues.
- Check the Known Issues.
- Check the The
FAQ ❔section of this wiki.
How to Report?
RetroDECK's main issue tracker is on GitHub and we try to keep it clean and just have real issues. General guidance or help is what Discord, Wiki and the rest of the RetroDECK commmunity is for.
The general rule of thumb is:
- If it is something you want to discuss, don't understand, want to ask a question or just need general guidance start with
🤝-community-supportchannel on Discord. Things submitted here will be answered by the community or sometimes the RetroDECK Team.
- If you think it is something bigger or semi-certain what the issue is but maybe lack the technical know-how and want to have a deeper discussion do it the
🆘-supportchannel on Discord. Things submitted here are mostly discussed with the RetroDECK Team but certain community members might join.
- If you know what the issue is to to great detail and maybe even have found a solution for it submit directly on Github.
The RetroDECK Team tries our best to spread any knowledge, tips or clarifications from Discord or other RetroDECK communities so it ends up on the Wiki via either separate articles or updating the FAQ.
Discord is used for more guidance type issues and community support.
GitHub is RetroDECK's main issue tracker where development and known issues are submitted by the community and by the RetroDECK team from reports on Discord or other community channels.